Refund Policy
At ReviveZone, we are committed to providing you with the best shopping experience. If you're not completely satisfied with your purchase, we’re here to help!
Returns
- Eligibility: You have 30 days from the date of delivery to return your item.
- Condition: The product must be unused, unopened, and in its original packaging. Items that are worn, opened, or used cannot be returned.
- Process: To initiate a return, please contact our customer service team at revivezone25@gmail.com with your order number and the item you wish to return. We will guide you through the return process.
Refunds
- Processing Time: Once we receive your returned item, it will be inspected, and your refund will be processed within 5-7 business days.
- Refund Method: Refunds will be issued to the original payment method.
- Shipping Costs: Shipping costs for returns are non-refundable unless the return is due to a defective or incorrect item received.
Exchanges
- Defective or Incorrect Items: If you received a defective or incorrect item, please contact us immediately. We will provide a free replacement or full refund, including shipping costs.
Contact Us
For any questions or assistance with your return, please reach out to us at revivezone25@gmail.com. We’re here to help!