Shipping Policy

Effective Date: January 4, 2025

At ReviveZone, we are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy for important details about our shipping processes.

1. Shipping Methods & Delivery Time

  • Processing Time: All orders are processed within 1-3 business days from the order date. You will receive an email notification with tracking details once your order has been shipped.
  • Shipping Options: We offer various shipping methods based on your location. Shipping options and costs will be displayed at checkout.
    • Standard Shipping: Estimated delivery within 5-10 business days (depending on location).
    • Expedited Shipping: Estimated delivery within 2-5 business days (available for select regions).
    • International Shipping: Estimated delivery within 7-14 business days, depending on the destination.

2. Shipping Costs

  • Domestic Shipping: Shipping costs are calculated at checkout based on the weight of your order and your shipping address.
  • International Shipping: International shipping rates may vary depending on the country. Any customs duties, taxes, or fees imposed by your country are the responsibility of the customer.
  • Free Shipping: We may offer free standard shipping on select orders or promotions. This will be clearly stated on the checkout page.

3. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number. You can track your order through the carrier’s website or by visiting the ReviveZone order tracking page.

4. Shipping Restrictions

  • We currently ship to the United States and international locations. If we do not currently ship to your location, please contact us at revivezone25@gmail.com, and we will do our best to accommodate your request.
  • Some products may be subject to shipping restrictions, depending on your location. Please check product details for any such restrictions.

5. Delivery Issues

  • Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us at revivezone25@gmail.com. We will investigate the issue and, where applicable, file a claim with the carrier to resolve the situation.
  • Incorrect Address: Please double-check the shipping address at checkout. If the address is incorrect or incomplete, we cannot be held responsible for failed deliveries or returned packages.

6. International Orders

  • Customs & Import Duties: For international orders, you may be required to pay customs fees or import duties. These fees are not included in the shipping costs and are the responsibility of the customer.
  • Delays: International shipping may be subject to delays due to customs processing or other factors outside of our control.

7. Contact Us

If you have any questions or need assistance with shipping, feel free to reach out to us at revivezone25@gmail.com. Our customer service team is here to help!